Terms and Conditions

Thanks for your purchase with us, In the event that you are not completely satisfied with your order, you have 30 days to return the goods to the following address:

31 Haversham Road
Manchester
Lancashire
 M8 4JB  (United Kingdom)

Please keep in mind that any item sent for a full refund must be delivered in unused or unworn and in the same condition as you received it, with the tags still on the product.

Alternatively, if you would like to make an exchange, please make a note of this on your returns form.

In the event an item is received damaged, then you will be given a full refund or we’re happy to exchange the item, dependent on what you are likely to prefer. 

Please note that it is the customer who is responsible for return shipping fees and we cannot take responsibility for the delivery time or loss of a returned package, so we recommend using tracking numbers to insure your package is returned to us.

Refunds: We aim to process refunds within 5 working days from date of receipt of return.

Contact:

If you need to contact us about your return or refund, we’re here to help.

Feel free to email us at contact@kmjeans.com.